Shipping & Refunds

SHIPPING POLICY

Thank you for visiting and shopping with Wasilaah.

Following are the terms and conditions that constitute our Shipping Policy.

Shipping duration may take up to 30 business days maximum depending on product size and availability,
All orders are subject to product availability. If an item in your order is unavailable, we will ship you the available piece on your order. When that item becomes available, we will ship you the rest of your order.
Be sure we are working as fast as we can to fulfill your order. No price changes after placing your order
Additional shipping fees may apply depending on your location and the size of your order.
Estimated delivery shown on website is on Cairo Orders

Our fulfillment team will call/text you a day before shipping day, to check your availability.

We always try to provide a high quality delivery service so kindly, expect delivery in a 3 hours time frame.

All phone calls with our team will be recorded for quality service assurance

REFUND POLICY

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. We neither accept the return for products with scratches nor being used.

In case of paying with credit/debit cards, valu, sympl, 3% will be deducted from whole amount and you will get the transfer back in 5 business days.
In case of paying on cash on delivery, you will get your money back when we pick our product.

In case of applying for a refund after leaving destination, same shipping fees will be applied to pick up the order.

No returns/refunds for customized orders.

After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs.

If you have any additional questions or would like to request a refund, feel free to contact us.

bgd material w shape gamed gedn

Late in delivery

Again the guy called me yesterday and promised to send my order today to the office no one called. Am really frustrated

M5 Black Mesh Chair

Dear Amr,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Secret Shoe Storage Bench

Dear Mahmoud,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Very good

Dear Selim,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Very Comfy with reasonable price

It's a great purchase. A comfy well-supported chair, easy to assemble and adjust to perfect sittng positions. Helpful customer service. The mesh part is quite useful during hot weather and long sitting hours. Definitely recommend this one.

Dear Sara,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

M5 Black Mesh Chair

I’m happy to share my feedback on the M5 Black Mesh Chair—it’s absolutely amazing! I’d rate it a 5 out of 5 without hesitation. The quality is top-notch, it’s incredibly comfortable, and the mesh design really helps with airflow, especially during long hours at the desk.

I’m really satisfied with this purchase and would definitely recommend it to anyone looking for a stylish and supportive office chair.

Great job, Wasilaah team!

Dear Yahaya,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Good Value

Dear Amr,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Good chair

It's good

Dear Walled,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Light Rattan Shoe Storage Bench

Dear Omar,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Love it!!

Absolutely love it!! Looks gorgeous and real. I will definitely be buying more of these. Thank you!!!

Dear Mai,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

M5 Black Mesh Chair

Dear Ahmed,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Top

Top

Dear Bint,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Gorgeous

Absolutely stunning!! Looks amazing 🤩

Dear Mai,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

ممتاز

كرسى ممتاز وقيمة مقابل سعر

Dear Mohamed,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

الكرسي

جميل جداوومريح اللهم بارك

Dear Hamad ,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

M5 Black Mesh Chair

Dear Omar,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

This chair is truly amazing

I love how comfortable it is setting it up took no time, and the materials are wonderful, all at an affordable price.

Dear Abdulrahman,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

M5 black mesh chair

Dear Lina,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

M5 Black Mesh Chair

Dear Shady,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

It's really very good quality & I love it but unfortunately I received my order after 4 months .

Dear Nevine,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Brody Full Length Mirror

Dear Nahla,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

question

When will the large or medium dark wood with BEIGE fabric unit be available again???? Plz answer

Hello Nora,

It's in manufacturing process, please add your email to the waiting list to receive an automated message when it is back 😉

Amazing product

High quality , perfect dimensions , came on time , same as described

Dear Ahmed,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Perfect color and very beautiful/ well made

Dear Ghada,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah