سيايسة التوصيل و المرتجعات

سياسة الشحن

نظرًا للوضع العالمي وعدم استقرار أسعار المواد الخام وارتفاع الطلب ، قد تستغرق مدة الشحن ما يصل إلى 30 يوم عمل كحد أقصى اعتمادًا على حجم المنتج وتوافره ، تأكد من أننا نعمل بأسرع ما يمكن لتلبية طلبك.

لا توجد تغييرات في الأسعار بعد تقديم طلبك

 

سياسة الاسترجاع

نحن نقدم ضمان استرداد الأموال بالكامل لجميع المشتريات التي تتم على موقعنا. إذا لم تكن راضيًا عن المنتج الذي اشتريته منا ، فيمكنك استرداد أموالك دون طرح أي أسئلة.

 

نحن لا نقبل إرجاع المنتجات التي بها خدوش 

 

في حالة الدفع ببطاقات الائتمان / الخصم ، ستستعيد التحويل في غضون 5 أيام عمل.

 

في حالة الدفع نقدًا عند الاستلام ، ستسترد أموالك عندما نختار منتجنا.

في حالة التقدم بطلب لاسترداد الأموال بعد مغادرة الوجهة ، سيتم تطبيق نفس رسوم الشحن لاختيار الطلب.

 

بعد فترة 14 يومًا لن تكون مؤهلاً ولن تتمكن من استرداد أموالك. نحن نشجع عملائنا على تجربة المنتج في أول أسبوعين بعد شرائه للتأكد من أنه يناسب احتياجاتك.

Based on 918 reviews
83%
(762)
11%
(105)
4%
(38)
1%
(7)
1%
(6)
question

When will the large or medium dark wood with BEIGE fabric unit be available again???? Plz answer

O
Ovile Foldable Desk
Ola Mohamed Ahmed (Cairo, EG)
امتى هيتوفر تاني ؟

امتى هيتوفر تاني ؟

N
M5 Black Mesh Chair
Nourhan tosson (Cairo, EG)
A problem with the chair and no reply

I received the chair yesterday and there is a problem with the mechanism, i wrote a review n it didn't show up, i called your customer service number more than once today n no replay and same on messenger..plz contact me asap to fix the problem

A
Secret Shoe Storage Bench
Ahmed Abdelaziz (Cairo, EG)
Amazing product

High quality , perfect dimensions , came on time , same as described

Dear Ahmed,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Perfect color and very beautiful/ well made

Dear Ghada,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Y
Full Standing Mirror
Yasmin (Cairo, EG)

Excellent

Dear Yasmin,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

S
Dark Rattan Shoe Storage Bench
Sarah Belassi (Cairo, EG)
Very practical

Very good quality. It was very helpful and helped me clean my apartment entrance from all the shoes.
Thanks alot

Dear Sarah,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

R
Beige Milkyway Chandelier
Rowan hassan Hassan (Cairo, EG)

Beige Milkyway Chandelier

Dear Rowan,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

R
Olive 2 Branches Tree
Rana (Cairo, EG)
Lovely & Impressive Service

A lovely piece that brought life to the space and with amazing quality. I was also beyond impressed with the exceptional service, they were able to fulfill a special request and deliver in under 24 hours!

Dear Rana,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Y
Rechargeable Spotlight + Remote
Yasmine Helal (Cairo, EG)

Rechargeable Spotlight + Remote

Dear Yasmine,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

A
Benjamina Artificial Tree
A.K (Cairo, EG)
Benjamina

very realistic-looking artificial tree

Dear A.K,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

K
Rattan Walnut Shoe Storage
Kareem Alsaifi (Shibīn al Kawm, EG)

Rattan Walnut Shoe Storage

Dear Kareem,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

S
Olive 2 Branches Tree
SAad (Cairo, EG)
10/10

It’s perfect ❤️

Dear Saad,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

M
M5 Black Mesh Chair
Mohamed Orfally (Cairo, EG)
As it presented :)

excellent quality and comfortable too

Dear Mohamed,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

ح
Grey Aura Ergonomic Chair
حنان محمود (Cairo, EG)
مريح و خامات عاليه

شكرا على الذوق الراقي و التعامل الجميل من استاذ سعيد الاوردر وصل بسرعه ان شاء الله ميكنش اخر تعامل

Dear Anan,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

A
White Mesh Chair
Aiten Ehab (Cairo, EG)
Nice chair

I asked for an exchange and it was exchanged a day later. Very professional.

Dear Aiten,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

S
Walnut Sliding Shoe Storage Bench
Sara Abdelrazek (Cairo, EG)
Amazing

I loved it I don't use it as shoe cabinet I use it for other storage . Overall the design is elegant the finishing is perfect and they have one of the best customer service

Dear Sara,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

D
The Dreamy Bed
Doaa Mohammed (Suez, EG)
Warranty?

Do you offer warranty on this product?

A
Grey Aura Ergonomic Chair
Anonymous (Cairo, EG)
حلو جداً بس مشكلته في ان اليد ثابته

كل حاجه فيه ممتازه خامه وشكل وكله ظريف معادا الايد ثابته مع ان كرسي في الرينج ده المفروض كل حاجه تكون بتتحرك فيه

للاسف احتمال ارجعه لان دي مشكله بالنسبالي مش مناسب مع ارتفاع المكتب

اهلا بحضرتك و شكرا على الريفيو، اكيد احنا حابين حضرتك تكوني مرتاحة مع المنتج و عشان كده بنطلب من كل العملاء مراجعه مواصفات المنتج قبل الشراء، بنشكر حضرتك و احنا موجودين عشان نرد على اي استفسار

م
M5 Black Mesh Chair
محمد محمود (Alexandria, EG)
ممتاز

التوصيل كان في الميعاد والكواليتي ممتازة، ومريح جدا وسهل التركيب

Dear Muhamed,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

A
M5 Black Mesh Chair
Ahmed Farag (Alexandria, EG)
M5 Black Mesh Chair

Great product and customer service

Dear Ahmed,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

ع
BONSAI ARTIFICIAL TREE
عليا شريف (Cairo, EG)
تحفه

ماشفتش منتج بالحلاوه ديه في مصر قبل كده

Dear Sherif,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Y
Elance Rattan Shoe Storage
Yassin Hosny (Cairo, EG)

Overall product is good
Thank you

Dear Yassin,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

Z
M5 Black Mesh Chair
Ziad Amr (Cairo, EG)
M5 black mesh chair

It’s great thanks

Dear Ziad,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah

M
M5 Black Mesh Chair
Mohamed Fahim (Alexandria, EG)

The chair is comfortable enough that i sat for over 7 hours with no pain at all , the assembly was easy that no instruction are needed , i believe that it could be cheaper but overall its wonderful and i recommend it

Dear Mohammed,

Thank you for your continued support!
We truly appreciate your patronage and look forward to serving you again.

Best regards
Saheed
Wasilaah