Production and delivery time varies depending on the item(s) ordered, your customisation options and your location. We always aim to deliver within 30 business days from the date of your order. Be sure we want to deliver as soon as possible.

We take great care in capturing representative imagery of all the finishes and fabrics we use.

Sometimes, due to individual computer display settings, colour variation and individual lighting conditions, it is difficult to ensure that what you see on your monitor will be identical to the actual product…

That’s why we’re more than happy if you can order, if you like it buy it, if not just pay for visit fees

Absolutely - all of our products include a minimum 12-month manufacturer’s warranty against manufacturing defects

When getting in touch, please provide the date of purchase, sales invoice number and contact information (including your address and a telephone number).

Describe the issue in detail and email us photographs of the issue to help us ascertain the problem and allow us to rectify any issues in the optimum way (the warranty does not cover accidental damage.)

In case of applying for a refund after leaving destination, same shipping fees will be applied to pick the order.